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To the Residents of the Havre de Grace:
Based off an updated directive from Harford County, and to protect our volunteers and citizens, you will see us wearing the following personal protective equipment on ALL EMS calls: gloves, face masks & eye protection. For calls involving persons under investigation (those with COVID-19 symptoms) our personal protective equipment will be upgraded to include N95 masks & gowns. While our intent is not to cause fear or panic, we are taking all measures to protect those involved during these incidents. Please follow the directions from the crews on scene, so we can reduce the risk of possible exposures.
If you are to call 911 for ANY type of assistance (Fire, EMS, Police), you will be screened over the phone to inquire if there’s anyone within your household experiencing symptoms. Please keep in mind that this screening process is NOT delaying response & is being utilized to protect not only the responders, but those within your household as well. Please follow along & answer the 911 Center’s questioning as directed.
Also during this time, our fire houses will remain CLOSED TO THE PUBLIC. If you need emergency assistance, dial 911. If you need non-emergency assistance, dial (410)638-3400.
As a reminder – please stay home whenever possible, continue to wash your hands, and if you MUST go out, follow social distancing.
We thank you for the support!! Stay safe!!